Engineering Excellence International Initiative International Engineering Education Series
(I)
International Engineering Communications
(64 Sessions)
Version 1.6
American Alliance for International Education
560 S Winchester Blvd
San Jose, CA 95128
Copyright © 1998 - 2012, by the American Alliance for International Education (AAFIE)
All Rights Reserved. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise for commercial purposes without the prior written permission of the American Alliance for International Education.
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American Alliance for International Education
CATALOG DESCRIPTION
The International Engineering Communications course is offered as part of the
Engineering Excellence International Initiative, a global engineering program that
uses world class senior engineers from U.S. multi-national corporations to
prepare engineering students for the new business paradigm of international
collaboration. The International Engineering Communications is the second
course offered by the initiative. Other courses in the initiative includes
• Fundamentals of International Engineering
• Invention, Innovation & Entrepreneurship
• International Engineering Seminars
• U.S. Engineer Licensure Exam (Prep I)
• U.S. Engineer Licensure Exam (Prep II)
Universities interested in above courses should contact AAFIE for more
information.
The International Engineering Communications course covers the engineering
communication skills being used by engineering professionals in the whole
engineering process from product planning and concept design to product
maintenance. By creating typical international engineering working environments,
the course assists students in analyzing the communication models being used
by international engineers. Guided by the international senior engineers, students
complete a series of collaborative engineering activities which include
engineering group meeting, team weekly meeting, conference call, project
meeting, initial review, critical review, final review of the engineering solution or
design, interaction with global customers, media interview, as well as writing
proposal, engineering feasibility report, engineering progress report, technical
documentation for product development in various phases, and engineering
conference presentation slides.
Students are recommended to be grouped into classes based on their majors.
COURSE GOAL
The goal of the International Engineering Communications is to cultivate 21st
century international engineers in obtaining a global perspective, cross-cultural
communications, and international collaborations on a daily basis. The course
emphasizes skills of communicating technical information to a variety of
audiences. To help students obtain the skills, the course offers a series of
workshops for students to participate in a series of simulated engineering
activities with senior engineers from U.S. multinational corporations.
Furthermore, the students will have opportunities in applying important writing
concepts to professional engineering communication and dealing with the
content, organization, format, and style of specific types of engineering
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American Alliance for International Education
documents such as reports, specifications, business letters, memos, manuals, letters of applications, and résumés.
COURSE OBJECTIVES
Upon successful completion of this course, the student will be able to:
• Understand the communication models being used by international engineers;
• Enhance speaking skills of an interpersonal and public nature;
• Gain skills in performing various engineering meetings such as group meeting, team weekly meeting, conference call, project meeting, initial review, critical review, final review of the engineering solution or design, interaction with global customers, and media interview;
• Gain skills in developing various engineering documents such as proposals, progress or status reports, feasibility and recommendation reports, research reports, abstracts, specifications, business letters, memos, manuals; letters of applications, résumés and executive summaries;
• Gain skills in engineering presentations or public engineering speech.
PREREQUISITES
There are no prerequisites for engineering students to take the introductory course.
INSTRUCTORS
The course is taught by AAFIE Global Engineering Lecturers Group, a group of senior engineers from U.S. multi-national companies.
INSTURCTION APPROACH
By leveraging the world’s most advanced Internet video collaboration technology, the world-class engineering professionals and senior engineers from all over the United States give real-time lectures to engineering students, interact with the engineering students, and guide the engineering students in conducting inventive and innovative international engineering projects.
TEXTBOOKS
The course is mostly about real-world international engineering experience, therefore, there are no textbooks needed. Students will leverage Internet contents for project assignments and use live recorded sessions for class review.
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American Alliance for International Education
COURSE CREDITS
The recommended number of credits for the course is 3. To complete the course, a total of 64 lecture sessions is required. Students will have lectures twice a week, with 2 sessions (45 minutes/session) in each lecture.
COURSE GRADING POLICY
Students will be graded based on the following criteria:
• Participation 15%
• Collaboration 10%
• Intercultural interviews 10%
• Introductory speech 5%
• Informative presentation 10%
• Persuasive presentation 10%
• Small Group Presentation 10%
• Final exam 15%
• Service Learning or Media Project 15%
TOTAL: 100%
COURSE OUTLINE
Part 1: Understanding International Engineering Practices
1.1 Introduction to multinational company structure
1.2 Engineering NPI (New Product Introduction) process
1.3 Case studies in engineering global collaboration
Part 2: International Engineering Communication Skills
2.1 The communication process
2.2 Workplace communication
2.3 Oral composition
2.4 Participation, discussion, and reflection
2.5 Interpersonal communication
2.6 Group communication
2.7 Teamwork
Part 3: Engineering Presentation Skills
3.1 Purpose of presentation
3.2 Structure of presentation
3.3 Public presentation
3.4 Group presentation
3.4 Public speaking
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American Alliance for International Education
Part 4: Engineering Communication Workshops
By creating typical international engineering working environments and following international engineering processes, students will work on a series of collaborative engineering activities which include engineering group meeting, team weekly meeting, conference call, project meeting, initial review, critical review, final review of the engineering solution or design, interaction with global customers, media interview.
Part 5: Engineering Writing
5.1 Engineering documentation
5.2 Writing for publication
5.3 Executive summaries
5.4 Engineering proposals
5.5 Reports
5.6 White papers
5.7 Instruction manuals
5.8 Specifications
5.9 Business letters; memos; letters of applications and résumés
5.10 Letters of applications and résumés
STUDENT PROJECT ASSIGNMENT
Under the guidance of U.S. senior engineers, students will apply engineering communication principles to a series of simulated engineering activities from the real-world international engineering process.
Student Deliverables: Individual and team writing projects and oral presentations.
GENERAL ASSESSMENT
To become competent communicators, students must understand the role of their communication choices and behaviors within their social context, whether public or private, with large audiences or with individual partners, within cultures and across cultures. In addition, they should understand the factors that influence their decision making, and the factors that affect the potential success or failure of their communication efforts. They will need to learn how to translate their goals as communicators into effective messages. Contemporary students need to be aware of the potential of new media and emerging information technologies both to enhance and impair the quality of communication. Above all, it is imperative that students are introduced to the complex ethical issues that will face communicators in a multicultural and technologically complex society. (National
Communication Association)
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卓越工程国际首创项目
国际工程教育系列课程
（一）
国际工程交流与沟通
(64课时)
1.6版本
通讯地址：
American Alliance for International Education
560 S Winchester Blvd
San Jose, CA 95128
版权所有©1998 - 2012年，美国国际教育联盟（AAFIE）
所有版权归美国国际教育联盟所有。未经美国国际教育联盟事先书面授权，不得以任何形式和手段（包括电子手段、机械手段、影印、录制或其他）将该文件的任一部分复制、传送或存储于检索系统，应用于商业用途。
课程描述
国际工程交流与沟通是卓越工程国际首创项目的一部分，是全球性的工程课程。任课教师由美国跨国公司一流的高级工程师担任，旨在帮助工科学生为应对国际合作中的新型商业模式做好准备。国际工程交流与沟通是首创项目中的第二门课程，该项目还包括以下课程：
• 国际工程基础
• 国际工程创新与创业
• 国际工程研讨班
• 美国工程许可考试（准备课程一）
• 美国工程许可考试（准备课程二）
各高校若对以上课程感兴趣，请联系美国国际教育联盟，以获取更多的信息。
国际工程交流与沟通这门课程涵盖了工程操作流程中专业工程师使用的各类工程交流与沟通技巧，包括产品规划、概念设计、产品维护等等。课程为学生创造了一个典型的国际工程工作环境，在此环境中，学生能够对国际工程师使用的模型进行分析。学生还将在国际高级工程师的指导下，合作开展一系列工程活动，包括工程组会、小组每周例会、电话会议、项目会议、初期审查、关键评审、终期工程方案设计、与全球客户沟通、媒体采访，以及撰写相关文书，如：项目提案、工程可行性报告、工程进度报告、产品开发各阶段的技术材料以及工程会议展示幻灯片。
我们建议学生以学科专业为基础，分小组上课。
课程目标
国际工程交流与沟通这门课程旨在培养具备国际视野、跨文化沟通能力和国际合作能力的二十一世纪国际工程师。该课程重视培养学生向不同类型受众传达技术信息的能力。为此，该课程创建了一系列工作坊，为学生提供了与来自美国跨国公司的高级工程师一起参与各种模拟工程活动的机会。除此之外，学生还能够将重要的写作概念运用到专业工程交流中并有机会接触特定体裁工程文件的内容、结构、格式以及文体风格，比如报告、说明书、商函、备忘录、手册、申请书以及简历。
教学目的
完成本课程的学习任务后，学生将具备以下能力：
• 了解国际工程师使用的沟通模型；
• 提高人际沟通能力和公众演讲能力；
• 有能力筹备各类工程会议，例如：组会、小组每周例会、电话会议、项目会议、初期审查、关键评审、终期工程方案设计、与全球客户沟通和媒体采访；
• 有能力撰写各类工程文件，例如：项目提案、项目进展报告、可行性和建议报告、研究报告、摘要、说明书、商函、备忘录、手册、申请书、简历和执行摘要；
• 能够进行工程展示或在公共场所进行工程演讲。
选课条件
国际工程交流与沟通是入门课程，向所有工科学生开放，无特殊选课要求。
授课教师
该课程由美国国际教育联盟全球工程讲师团授课，讲师均为来自美国跨国公司的高级工程师。
授课方式
该课程使用世界上最先进的互联网视频协作技术授课。来自美国各地的世界一流专业工程人士和高级工程师将通过互联网为工科学生进行实时授课，与学生交流沟通，指导学生开展具有发明创新性的国际工程项目。
课程用书
该课程主要介绍现实环境下的国际工程经验，因此无指定用书。学生将利用网络资源完成项目作业，并利用现场录制的课程进行课下复习。
学分学时
该课程推荐学分为3学分，共64课时。课程两周一次，每次课为2课时。（45分钟/课时）
考核方式
学生最终得分由以下几部分组成：
• 课堂参与 15%
• 合作 10%
• 跨文化访谈10%
• 介绍性演讲5%
• 信息展示10%
• 说服性展示 10%
• 小组展示 10%
• 期终考试 15%
• 服务学习或媒体项目15%
总分： 100%
课程大纲
第一部分：了解国际工程实践
1.1 跨国公司架构介绍
1.2 工程新产品介绍程序
1.3 全球工程合作案例学习
第二部分：国际工程交流与沟通技巧
2.1 交流与沟通过程
2.2 工作场所的交流与沟通
2.3 口头作文
2.4 参与、讨论与反思
2.5 人际沟通
2.6 团体沟通
2.7 团队合作
第三部分：工程展示技巧
3.1 展示的目的
3.2 展示的结构
3.3 公众展示
3.4 小组展示
3.5 公共演讲
第四部分：工程交流与沟通工作坊
该部分为学生建立了典型的国际工程工作环境，学生将在遵循国际工程流程的基础上，共同进行一系列工程活动，如：工程组会、小组每周例会、电话会议、项目会议、初期审查、关键评审、终期工程方案设计、与全球客户沟通和媒体采访。
第五部分：工程写作
5.1 工程文件编制
5.2 出版物的写作
5.3 执行总结
5.4 工程提案
5.5 报告
5.6 白皮书
5.7 产品手册
5.8 说明书
5.9 商函；备忘录；手册；申请书和简历
5.10 申请书和简历
项目作业
学生将在美国高级工程师指导下，运用工程交流与沟通原则进行一系列按照实际国际工程过程安排的模拟工程活动。
作业要求：1、提交个人及小组项目书；2、进行个人及小组项目口头展示。
课程评价
要想胜任交流与沟通的工作，首先，学生必须理解交流方法的选择以及交流行为在其所处社会环境中扮演的角色，不论是公共交流还是私下交流，不论交流对象是广大的听众还是个别搭档，不论是同文化交流还是跨文化交流。其次，学生应该了解那些影响决策以及影响沟通成败的因素。他们也需要学习作为一个沟通者，应该如何将自己的演讲目的有效地传达给听众。当代学生还应该了解新媒体和新兴信息技术的潜力，因为它们既能够提高也可能降低沟通的质量。最后，最重要的一点是一定要向学生介绍复杂的伦理问题，这是在这个文化多元、技术复杂的社会中，沟通者将不得不面对的问题。（美国传播协会）
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